Hi all,

I'm a new user of SiteSpinner Pro and I'm facing a strange problem.

Due to a harddisk crash I had to reinstall SisteSpinner Pro 2.90b on my desktop.
I also had it installed on my laptop.

When I try to preview a page on the laptop everything works fine but on the desktop
the page is displayed in a weird mode where everything is jammed to the top of the page.

Comparing the HTML produced by the two PC I've found the following differences:

The following line is added on the laptop but not on the desktop:
<meta http-equiv="content-style-type" content="text/css">

The coordinates of image object are saved as follows on the laptop
#OobjRectH {
position: absolute;
font-size: 10px;
z-index: 1;
left: 0.00em;
top: 0.90em;
width: 76.00em;
height: 16.30em;
}

and as follows on the desktop
#OobjRectH {
position: absolute;
font-size: 10px;
z-index: 1;
left: 0,00em;
top: 0,90em;
width: 76,00em;
height: 16,30em;
}

I tried to find differences in the configuration settings but they are equal on both PCs

Also international settings are equal.

Has someone experienced my problem before ?
Can someone please help me solve the problem ?

Regards Giuseppe

From the symptoms you describe, it seems you might have CSS positioning turned off on your desktop. I've looked for a global setting that would do in the current SS Pro, which is version 2.91, and can't find one.

However there is one that exists in older versions -- for example in SS V 2.50f it is under Options > Project Options > More > Default Positioning > "No CSS". You might have an equivalent in your SS Pro 290b.

The latest SS Pro is version 2.91, so I suggest you download that one (see Help > Check for Updates.) If the new version does not fix your problem, the act of reinstalling might correct whatever setting has gone awry.

Hi Brucee,
thanks for you help.

I tried both 2.09b and 2.1 versions of SiteSpinner Pro and the problem is still here, even if changed.

Now the CSS meta TAG is correctly added to the header of the page.
But the coordinates for object positioning still use the , as a decimal separator instead of .

Doing a manual replace of all , with . solved the problems.

I tried changing international settings from Italian to Englis (US) but nothing changes.

Any hint ?

After changing your international settings, you may need to reboot.

If SS Pro continues to use the comma as a decimal separator, then it will be a real puzzle -- it means that SS has somehow remembered your international settings.

How does another project work, say a tutorial from Help > Load tutorials?

Loading tutorials works fine.
Loading another project of my own produce the same effect.

So I think it is something related to my project. But I don't know what else can I do except rebuild from scratch the projects.

Loading tutorials works fine if it is the first project I open.

If I open an existing problem or create a new one and then reload tutorials it gets scrambled too.

I'm really lost ........

What happens if you first load the tutorials then use File > New Project to create your own new project? Does preview then show your new project scrambled?

This is starting to look like a bug in SiteSpinner Pro. If you can forward to me a simple .ims project file that scrambles for you, I will investigate further. My email address is in my Public Profile - click my screen name.

I've tried what you suggested and the scramble is always there.

But now I've found an even stanger thing.
If I load the project from File -> Open Project ... the preview got scrambled.
If I open the Projects folder using Explorer and then I double click the project to start SiteSpinner Pro than everything works againg. No more jammed images and text on top of page.

So I think that if this is going to continue work I've found a workaround. :-)

BTW I've sent to you email address a simple project with only one page.

Thanks again for your help

After further testing I've found the following:

If I open the Projects folder using Explorer and then I double click the project to start SiteSpinner Pro than both internal preview and external preview (single page and full project) work.

If I publish the project, in this case on disk, the pages got scrambled and further previews of the project got scrambled too.

Hope this helps .....

I got your simple one page project -- thank you. That worked perfectly for me.

I returned a copy of that project resaved with SS Pro 2.91 and from what you say, that scrambles again for you.

So we have a known good project that misbehaves on your Desktop, but nowhere else that we know about. It seems to be a bug that has something to do with the international settings -- maybe in SiteSpinner but possibly also in Windows.

Let's hope someone from VM (or Microsoft!) is reading this, and has a better idea about this than I do....

Thanks for all your investigative work on this Bruceee! Giuseppe, sorry that you are having this trouble.

It definitely sounds like a locale issue but I can't reproduce it on my PC. As Bruccee said it could be SSP or Windows (or both). The odd thing is that the decimal points seem to change depending on the scenario.

Can I ask you to you answer a couple of questions?

1- After starting SSP normally (from the Start menu), does the version number in the about box ( menu: Help> About SiteSpinner Pro) have a comma or a period?

2. If you start SSP by double-clicking a project (instead of opening from the Start menu) does the version number have a comma or a period?

3. Can you post two complete versions of html for one page? One with the commas and the other with periods. That will help us determine if only some types of periods are changed.

4. What version of Windows are you using?

Once we have those answers we will see what the next step is.

Hi,

sorry for the delay. Below are the answers to your questions

1. Period

2. Period

3. The files requested can be downloaded
from http://www.bgsoft.it/public/Co...dGenerationError.zip.

4. Windows XP Professional Service Pack 3

Regards

Thanks for that, Giuseppe.

One more quick question: Do you get period or comma when you display a page in the code window? (ALT+C or menu: 'File' > 'Display Code')

If I load the project from File -> Open Project ... I get commas.

If I open the Projects folder using Explorer and then I double click the project to start SiteSpinner Pro ....... I get period.

Same as preview and publish

I don’t like to butt in, but Giuseppe, you haven’t answered Harpo’s last question correctly.

Use both methods you explained in your last post, then on each occasion, go to File\Display Code.

This will open a new pane displaying the actual code. Check for any differences between periods or commas there.

I think Harpo is trying to find out whether your problem is happening before or after publishing.

Yes, Postyr is correct. We need you to try the code view (menu: 'File' > 'Display Code').

Cheers,
Harpo

Sorry for the misunderstanding I was not clear.

If I load the project from File -> Open Project then select File -> Display Code ... I get commas.

If I open the Projects folder using Explorer and then I double click the project to start SiteSpinner Pro then select File -> Display Code ....... I get period.

Ok, thanks Giuseppe.

I have one more question for now:
When you looked at the version number in the about box ( menu: Help> About SiteSpinner Pro), did you load the project both ways and see periods both times?

(By both ways I mean, a. from File -> Open Project or b. open the project's folder using Explorer and then double click the project to start SiteSpinner Pro)

If not, can you look at the version number after loading both ways and tell me, in each case, whether you see a period of comma there?

Also, if it is ok, I would like to send you a test project to run. It will give us a bit more information. Can I send it to the email address in your public profile? If not, can you email me at vmsupport (@virtualmechanics.com) and tell me how to reach to by email? Please but "HTML Generation error" as the subject.

Thanks,
Harpo

Hi Harpo,

Yes, I loaded the project both ways and there was always a period.

Feel free to use the email address in the public profile.

Thank you